Customer Success Executive - Restaurant Growth

Geezy · India

Markets: Australia

Company: Geezy Foods

About Geezy Foods

At Geezy Foods, we’re a group of food enthusiasts with a passion for innovation. We’re flipping the dark kitchens and virtual restaurant space on its head by helping restaurant partners turn their existing kitchens into profit-generating hubs.

Through our virtual brands and complete operational support, we help restaurants unlock additional revenue without major upfront investment. Geezy Foods currently operates across Australia, UK/Europe, and we are scaling rapidly across international markets.

We’re a team of hustlers with experience across strategy, hospitality, logistics, retail, FMCG, and food tech — and we’re looking for driven individuals to join our growth journey.

Role Overview

We are looking for an energetic, ambitious, and commercially driven Customer Success Executive – Restaurant Growth where the success will be measured by growth, retention, and performance of your portfolio of restaurant partners across Australia.

You will be responsible for managing restaurant partners, conducting regular business reviews, identifying growth opportunities, improving restaurant performance, and ensuring a world-class partner experience.

Key Responsibilities

• Manage a portfolio of restaurant partners across Australia.
• Build strong relationships with restaurant owners.
• Conduct regular business reviews and recommend growth strategies.
• Analyse restaurant performance and identify opportunities to increase sales.
• Coordinate with Operations, Sales and Senior Executive teams.
• Drive partner retention, expansion and overall business performance.
• Maintain CRM records and performance reports.

Skills & Requirements

• 2–3 years of experience in B2B Customer Success, Accounts Growth, Key Account Management, Restaurant Operations or Restaurant Success.
• Previous experience in hospitality, food-tech, cloud kitchens, SaaS, restaurant technology or F&B is highly desirable.
• Experience working directly with restaurants is strongly preferred.
• Experience with companies such as Swiggy, Zomato, Rebel Foods, Dil Foods, DotPe, Petpooja, UrbanPiper, Posist, Foodhub, or similar platforms is highly desirable.
• Passionate about food, restaurants, technology, and business growth.
• Strong analytical mindset with the ability to turn data into actionable business insights.
• Highly proficient in Microsoft Excel and Google Sheets, and reporting.
• Comfortable analysing sales reports, restaurant performance metrics and customer trends.
• Ability to identify patterns, diagnose business challenges and recommend practical solutions.
• Excellent problem-solving skills with strong attention to detail.
• Confident presenting performance insights and recommendations to restaurant owners.
• Self-driven, curious and always looking for ways to improve partner outcomes.

Preferred Candidate

We are especially interested in candidates who have:

• Onboarded restaurants for food delivery platforms.
• Sold SaaS, POS, ordering systems, or restaurant technology.
• Worked in cloud kitchen or virtual brand businesses.
• Managed international clients or overseas sales pipelines.
• Strong understanding of restaurant operations, customer success and revenue growth strategies.

Why Join Geezy Foods?

• Be part of a fast-growing and disruptive company in the food industry.
• Work across global markets including Australia, UK/Europe, and the USA.
• Join a passionate, experienced, and high-performance team.
• Build deep knowledge of food delivery, virtual brands, and restaurant growth.
• Competitive salary package with performance-based incentives.
• Strong career growth opportunities as Geezy Foods expands globally.

Apply Now

If you’re a motivated sales professional with a passion for restaurants, food-tech, and international business development, we’d love to hear from you!