Multi-Channel Customer Sales Specialist (FMCG)

iSystems Ltd · Lahore, Pakistan

Systems Limited is seeking a Customer Sales Representative to support our retailers through multi-channel interactions, focusing on Products, Campaigns, and Survey activities. The role emphasizes delivering consistent customer service, managing outbound campaigns, and ensuring accurate order processes within set cut-off times.

You will also monitor KPIs, resolve issues with cross-functional teams, and adapt to digital tools to enhance customer experience across voice, email, and chat channels.