Customer Sales Representative

Qurat Quran Academy · Saddar, Pakistan

Job Description

Qurat Quran Academy is seeking a Customer Sales Representative to support customers and contribute to sales growth. In this customer-facing role, you will understand customer needs, explain relevant products or services, and provide a helpful, professional experience throughout each interaction.

Responsibilities

• Engage prospective and existing customers, identify their requirements, and present suitable offerings.
• Answer questions about products, services, pricing, and processes with accurate information.
• Follow up on customer enquiries and sales opportunities with timely, courteous communication.
• Work toward individual and team sales targets while prioritizing customer satisfaction.
• Record customer interactions, update sales information, and maintain organized follow-up notes.
• Coordinate with colleagues to address customer concerns and support a consistent service experience.
• Share recurring customer feedback and market observations with the appropriate team.

This role suits someone who communicates clearly, enjoys helping customers, and can stay organized in a target-focused environment.

Job Specification

• Must have good English communication skills.
• Confident, courteous customer engagement and the ability to build rapport.
• Active listening and the ability to identify customer needs before recommending an offering.
• Persuasive product or service presentation and ethical objection handling.
• Customer follow-up, lead management, and consistent achievement of sales activity targets.
• Patience and practical problem-solving when responding to questions or concerns.

Job Rewards and Benefits

• Communication
• Incentive Bonus
• Leaves
• Sports and Entertainment