Sales Manager

Top Plastic Surgery Turkey · Islamabad, Pakistan

Top Plastic Surgery Turkey does not sell treatment, so its consultants cannot lean on the usual sales vocabulary: no "best surgeon", no pressure, no promises. The Sales Manager leads the consultant team that takes prospective patients from enquiry to an arranged consultation and assessment, with targets on consultations arranged, and has to hold that line of honest, non-ranking communication.

You review every enquiry's follow-up in the CRM, listen to how consultants describe surgeons and quotations, and coach them to explain without ranking. You coordinate escalations with surgeons and facilities, take difficult conversations yourself and help recruit and train consultants for an English- and Russian-speaking audience.

Salary: PKR 60,000 – 70,000 per month. Negotiable according to experience and skills. Bonuses apply in this role and are explained at interview.

Responsibilities

• Set targets for consultations arranged and review them weekly
• Audit CRM follow-up and coach consultants on honest, non-ranking communication
• Check that nobody is described as 'best' and nobody receives a suitability opinion
• Coordinate escalations with surgeons and facilities in Turkish cities
• Recruit and train consultants, including English- and Russian-speaking staff, and report to the owner

Requirements

• Experience leading a team in a consultative, service-led sales environment
• Excellent English and clear standards on what may be promised or said
• Skill in reviewing conversations and giving specific feedback
• Calm handling of anxious patients and busy surgeons' offices
• On site in E-11, Islamabad, Pakistan, 1:00 PM – 10:00 PM; working days confirmed at interview

Preferred

• Healthcare, aesthetics or medical tourism management experience
• Russian language skills
• Experience writing compliance-minded scripts and training guides

Benefits

• Structured training in the company's products, tools and markets
• International customer exposure in English
• Office in E-11 Islamabad with the team on site
• Consideration for advancement as the team grows

Experience leading a team in a consultative, service-led sales environment; Excellent English and clear standards on what may be promised or said; Skill in reviewing conversations and giving specific feedback; Calm handling of anxious patients and busy surgeons' offices; On site in E-11, Islamabad, Pakistan, 1:00 PM – 10:00 PM; working days confirmed at interview