Zoho Developer and Automation Executive

alt.f coworking · Gurugram, India

Key Information:

Designation: Executive - Process Automation / Zoho Developer

Department: Process Automation

Location: Gurgaon

Experience: 2- 4 Years

About the Department :

Process Automation serves as one of the most important department as it lays down the foundation for the growth of the company. As growth comes, so does numerous processes and their automation to sustain the same. This department becomes responsible for creating different workflows for departments and their interconnectivity. It also leads the way in introduction of more optimized way of running different processes across the company.

Prerequisites for the Job Role

• 2 - 4 years of experience in Zoho CRM, Zoho Desk, Zoho Books, and/or Zoho Creator
• Good knowledge of MS Excel and Google Sheets.
• Strong aptitude and willingness to learn new software and automation tools.
• Ability to understand business processes and identify opportunities for automation.
• Good analytical, troubleshooting, and communication skills.

Roles & Responsibilities

• Assist and support the automation of existing and new processes using Zoho products and other automation tools.
• Manage and monitor day-to-day automation tasks, workflows, and system-related requirements.
• Understand requirements from different departments, assist in converting them into automated workflows and identify areas for improvement.
• Configure and maintain Zoho modules, workflows, forms, reports, and automation rules.
• Support integrations between different software using APIs, Zapier, webhooks, or similar tools.
• Troubleshoot automation issues and coordinate with relevant stakeholders for timely resolution.
• Maintain documentation of workflows, integrations, and process changes.
• Continuously identify opportunities to make business processes simpler, faster, and more efficient.