Oracle Senior Business Systems Analyst

Jobgether · Remote, United States

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Business Systems Analyst based in the United States.

We are seeking an experienced Senior Business Systems Analyst to strengthen the reliability and performance of complex technology integrations within a large-scale rental technology ecosystem. In this role, you will serve as a technical leader, helping connect partner platforms and streamline workflows across listings, lead management, touring, messaging, and applications. By combining analytical thinking, technical expertise, and strong communication skills, you will help improve integration quality and partner experiences. You will also contribute to AI-assisted troubleshooting tools, operational automation, and proactive monitoring initiatives. This fully remote opportunity offers the chance to influence scalable systems, improve cross-functional processes, and make a meaningful impact in a fast-paced, collaborative environment.
\Collaborate with sales teams on technical discussions with enterprise prospects, helping assess integration requirements and explain potential solutions.
Develop and enhance AI-assisted knowledge management and diagnostic tools that improve troubleshooting efficiency and encourage knowledge sharing across teams.
Create, maintain, and optimize integration documentation, technical guides, escalation playbooks, onboarding materials, and troubleshooting resources.
Improve operational tools and workflows using platforms such as Zendesk, Slack automations, Airtable, and monitoring dashboards.
Analyze support trends, integration performance, and operational health indicators to identify recurring problems, recommend root-cause solutions, and strengthen proactive monitoring.
Define launch support strategies covering documentation, escalation procedures, monitoring requirements, and known limitations.
5–8+ years of experience in solutions consulting, technical account management, implementation, integration support, business systems analysis, or a related technical role.
~ Strong understanding of XML, JSON, data mapping, and feed-based integrations, including experience with or knowledge of the Multifamily Information and Transactions Standards (MITS) schema.
~ Production coding is not required.
~ Strong written and verbal communication skills, including the ability to translate technical concepts into clear, actionable explanations for partners, engineers, sales teams, and business leaders.
~ Proven ability to coordinate cross-functional initiatives, manage competing priorities, document findings, and drive issues through to resolution.
~ Experience creating technical documentation, operational playbooks, support workflows, or knowledge-sharing resources.
~ Interest in developing and improving AI-assisted workflows, automation, and diagnostic tools that enhance team productivity and operational effectiveness.
~ Preferred experience in property technology, multifamily operations, or B2B software environments, particularly involving property management systems, customer relationship management platforms, internet listing services, or related integrations.
~ A proactive, collaborative mindset, strong attention to detail, and the ability to work independently while building productive relationships across distributed teams.
~ Competitive annual base salary

, depending on location, experience, and performance:
~$Equity awards

in addition to base salary, with eligibility and award amounts determined by factors such as experience, performance, and location.
Fully remote work arrangement

, allowing employees to work from an eligible physical location of their choice within the United States, subject to applicable restrictions.
Flexible, distributed work environment

built around trust, collaboration, clear processes, and the ability to work productively from different locations.
Exposure to AI and automation initiatives

, supporting the development of modern troubleshooting, monitoring, and knowledge-management capabilities.
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