Telesales Representative

Nutri Docs | Online Personalised Weight Management · India

Company Description Nutri Docs | Online Personalised Weight Management offers science-backed, personalized weight management programs focused on sustainable, long-term health and confidence. The company combines nutrition, fitness, and behavioral support to create tailored plans that fit each individual’s lifestyle and goals. By blending cutting-edge technology with human expertise, Nutri Docs aims to deliver measurable results that transform health, appearance, and self-confidence. Core services include customized diet plans, expert nutrition guidance, fitness coaching, behavioral support, and a supportive online community. The organization emphasizes personalized attention, evidence-based methods, and a holistic approach to well-being.

Role Description The Telesales Representative will engage potential and existing clients via phone to explain Nutri Docs’ personalized weight management programs, address questions, and guide them through enrollment. Day-to-day responsibilities include making outbound calls, handling inbound inquiries, qualifying leads, providing clear and accurate information about services and pricing, and following up to support conversion and retention. The role involves maintaining detailed records in CRM tools, collaborating with nutrition and coaching teams to ensure smooth onboarding, and meeting clearly defined sales and service targets. This is a full-time, on-site role based in New Delhi, requiring consistent presence at the office and adherence to scheduled working hours.

Qualifications

• Strong Communication skills, including clear verbal communication and active listening.
• Customer Service and Customer Support experience, with a focus on empathy and problem-solving.
• Proven Sales skills, including lead qualification, objection handling, and closing.
• Ability to participate in and benefit from Training, and openness to continuous skill development.
• Prior telesales or call center experience in healthcare, wellness, or consumer services is an advantage.
• Comfort using CRM systems and basic computer applications for call tracking and reporting.
• Ability to work in a target-driven environment and manage time and priorities effectively.
• Minimum high school diploma; a degree in business, marketing, or a related field is preferred.