SLP Loss Manager

Silver Path Careers · India

WE ARE HIRING | SLP LOSS MANAGER

D3 Logistiks is looking for an experienced SLP Loss Manager to manage Pan-India Security & Loss Prevention operations for the Flipkart vertical.

Position: SLP Loss Manager

Department: Security & Loss Prevention (SLP)

Vertical: Flipkart Experience Candidate Only

Location: Pan India

Working Days: Monday to Friday | 5 Days Working

Reporting To: SLP Head / Business Head

Role Overview

The SLP Loss Manager will be responsible for managing loss prevention, fraud investigations, recovery, audits, risk assessments, COD monitoring, compliance, Health & Safety audits, and implementation of client SOPs across Flipkart LMA sites.

Key Responsibilities

• Manage Pan-India SLP operations, including audits, loss prevention and control activities.

• Conduct fraud investigations and recovery related to Wish Master and Delivery Associate cases.

• Monitor COD deposition for 74 hubs and ensure timely recovery of pending amounts.

• Conduct scheduled and surprise hub audits to identify operational gaps and ensure SOP compliance.

• Investigate COD discrepancies, shipment manipulation, theft, fraud and policy violations.

• Monitor Background Verification (BGV) for new joiners and ensure timely closure.

• Reconcile debit notes and loss reports with the Director and Accounts team.

• Conduct monthly loss review meetings with State teams and track corrective and preventive actions.

• Identify operational risks and implement loss prevention measures and process improvements.

• Conduct training on client SOPs, loss prevention, fraud awareness and compliance.

• Conduct site risk assessments for newly opened hubs across India.

• Conduct Health & Safety audits and ensure timely closure of identified gaps.

• Prepare and maintain loss, recovery, audit, investigation and compliance MIS.

• Coordinate with Operations, HR, Finance and client teams for effective resolution of critical issues.

Candidate Profile

Candidates should have relevant experience in Security & Loss Prevention, retail or logistics loss control, fraud investigation, audits, operational risk or related functions.

The ideal candidate should have strong analytical, investigation, reporting, problem-solving and stakeholder-management skills, along with hands-on experience in COD reconciliation, recovery, incident management, MIS and Excel-based reporting.

Key Performance Areas

Loss Prevention and Reduction | Recovery Rate | COD Recovery | Audit Compliance | Fraud Case Closure | BGV Closure TAT | SOP Compliance | Health & Safety Compliance | Risk Assessment Closure | Corrective Action Closure | Loss & Recovery MIS

Interested candidates may share their updated CV for consideration Send your resume to: silverpathcareers@gmail.com or WhatsApp: +91 98927 69722 / 89761 53999