Hcl tech walk-in- fresher international voice role 06 may 2026 to 08 may 2026
HCLTech · Noida, India
Job Description
Walk-In Drive for International Voice Process Fresher HCL Tech
Profile - Voice, customer service.
HCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
B.tech, MTech, BCA and MCA is not eligible.
Interview Location: - HCL Technologies: -
A- 8 & 9, Sector 60, Noida, Uttar Pradesh
Nearest Metro station Noida Sector 59
Work Location: Noida Sec 144/ Noida 126
Two Ways Cabs Available
Walk-in Date- 06 May 2026 to 08 May 2026
Timing- 11am-2pm
Job Description - Customer Service Executive - Fresher
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
Work Experience & Qualification criteria:
Excellent communication skills - both verbal and written - with a professional telephone etiquette Helpful, empathetic, and enthusiastic about customer service Freshers in US/UK Inbound calling preferably in Banking domainJob Description
Answer all inbound queries as per call flow procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customersPlease don't carry laptop while coming for interview
Contact Person- Urmika Shah Mehta
Urmika.shahmehta@
Details
| Company | HCLTech |
| Location | Noida, India |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |