Sales Executive

S&S Packaging · India

Job Purpose

To generate new business opportunities, develop and maintain customer relationships, achieve sales targets, and expand the Company's presence in the Printing & Packaging industry, including Offset, Rotogravure, Corrugated, Monocartons, and Flexible Packaging solutions.

Key Responsibilities

• Identify and develop new business opportunities within the Printing & Packaging industry.
• Generate new leads through market visits, networking, references, cold calling, and other business development activities.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct customer meetings to understand customer packaging requirements and recommend appropriate product solutions.
• Coordinate with the Production, Planning, Quality, Dispatch, and other cross-functional teams to ensure timely execution of customer orders.
• Prepare quotations, negotiate commercial terms, and close sales while maintaining the Company's profitability objectives.
• Follow up on enquiries, samples, trials, and pending orders until successful closure.
• Monitor customer satisfaction and proactively resolve complaints or service-related issues.
• Achieve monthly, quarterly, and annual sales targets as assigned.
• Maintain accurate records of customer interactions, quotations, sales activities, forecasts, and business opportunities in the prescribed reporting formats.
• Conduct market research to identify industry trends, competitor activities, pricing strategies, and potential business opportunities.
• Ensure timely collection of outstanding payments in coordination with customers and the Accounts Department.
• Travel extensively to meet customers, develop new markets, and strengthen existing business relationships.
• Submit Daily Call Reports (DCR), visit reports, travel plans, sales forecasts, and other MIS reports as required.
• Represent the Company professionally during customer visits, exhibitions, trade shows, and business meetings.
• Comply with all Company policies, reporting requirements, and ethical business practices.
• Demonstrate a collaborative and team-oriented approach by supporting strategic customer engagements, cross-functional initiatives, and business priorities assigned from time to time, while contributing towards the overall growth and success of the organization.

Required Qualifications

• Graduate in any discipline.
• MBA/PGDM in Marketing will be preferred.

Experience

• 1-5 years of experience in Sales & Business Development within a B2B manufacturing environment. (Role and designation will be aligned with the candidate's experience and capabilities.)
• Prior experience in the Packaging industry will be preferred, particularly in Flexible Packaging, but is not mandatory.
• Candidates from allied manufacturing or industrial B2B sales backgrounds with strong commercial acumen and technical aptitude are also encouraged to apply.
• Experience in selling Offset Printing, Rotogravure, Corrugated Packaging, Monocartons, Labels, Flexible Packaging, or related packaging solutions will be an added advantage.

Required Skills & Competencies

• Strong communication, presentation, and negotiation skills.
• Excellent customer relationship management abilities.
• Sound commercial and business acumen.
• Good understanding of printing and packaging manufacturing processes.
• Ability to understand customer requirements and recommend suitable packaging solutions.
• Strong analytical and problem-solving skills.
• Self-motivated, target-oriented, and capable of working independently.
• Collaborative mindset with the ability to work effectively across cross-functional teams.
• Proficiency in Microsoft Excel, Word, PowerPoint, and CRM/ERP systems.
• Willingness to travel extensively.