Senior Adjuster

FM · Mumbai, India

The Asia Pacific Division has an opening for a Claims Adjuster to be based in the Mumbai office, India . 

Reporting to Benjamin Lin , Vice President, Operations Claims Manager, the role will include the investigation, negotiation and settlement of predominantly large, complex Property and Business Interruption claims throughout the Asia Operational Claims territory.

With responsibility for developing and maintaining long-lasting relationships with our clients, the successful applicant will need to demonstrate a high level of personal credibility through outstanding interpersonal skills and an aptitude for negotiation.

The job will include:

• investigating and assisting the Insured in loss mitigation activities, including but not limited to salvage, restoration of production, claims preparation andsubrogation;

• consulting with the Insured’s top management;

• negotiating with the Insured to reconcile any differences of opinion regarding the loss measurement and/or coverage;

• maintaining rapport with the Insured in order to reach an equitable and favourable settlement as promptly as possible;

• extensive traveling, occasionally at short notice.

Applicants should possess the following:

• Bachelors Degree or other related discipline, preferably in engineering.

• At least 5-8 years of insurance industry Claims experience.

• excellent written and verbal communication skills in English.

• an ability to develop strong relationships with clients.

• excellent organizational and time-management skills.

This role may be offered at different grade levels subject to the candidate’s experience, skills, and business needs.  The successful candidate might be seconded either to London Ops. or Asia Ops. for on-the-job training up to a one-year period.