Operations specialist – design

Emeritus · India

Company Overview:

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, Soft Bank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Overview of the Role:

We are looking for an organized and proactive Associate or Senior Associate to support the day-to-day operations of our Learning Design team. The person will coordinate projects, maintain project information, track deliverables, and collaborate with internal teams to ensure work is completed on time and according to quality expectations.

Key Responsibilities:

- Coordinate learning design projects, tasks, timelines, and deliverables

- Maintain project plans, trackers, documentation, and status reports

- Follow up with team members and stakeholders to ensure timely completion of assigned tasks

- Use project management and collaboration tools such as Airtable, Wrike, Jira, and Confluence

- Support resource allocation, workload tracking, and project scheduling

- Identify delays, risks, and dependencies and communicate them to the appropriate stakeholders

- Assist in preparing project reports, dashboards, meeting notes, and process documentation

- Coordinate meetings and maintain clear records of decisions and action items

- Support continuous improvement by identifying gaps and suggesting practical process improvements

- Work with internal teams to resolve operational issues and negotiate realistic timelines and priorities

Required Skills and Eligibility:

- 1–2 years of experience in project coordination, operations, learning design operations, or a related role

- Bachelor's degree in Business Administration, Operations, Project Management, Education, or a related field

- Working knowledge of tools such as Airtable, Wrike, Jira, Confluence, Microsoft Excel, or similar platforms

- Basic understanding of project management tools, techniques, and workflows

- Excellent written and verbal communication skills

- Good negotiation and stakeholder-management skills

- Strong organizational skills with attention to detail

- Ability to manage multiple tasks and priorities in a fast-paced environment

- Good problem-solving and analytical abilities

- A collaborative attitude and willingness to learn

- Ability to work independently and follow through on assigned responsibilities

Preferred Skills:

- Experience supporting learning design, content development, creative, or instructional design teams

- Familiarity with project dashboards, reports, workflows, and automation

- Basic knowledge of Agile, Scrum, or other project management methodologies

- Project management certification or relevant training would be an advantage

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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