Telecalling Executive - Customer Support

Hi-Tech Diagnostic Centre is looking for a Telecalling Executive to join our team in Kochi. The ideal candidate should have strong communication skills and the ability to handle customer enquiries professionally.

• Handle incoming and outgoing customer calls
• Explain diagnostic services, test details and appointment procedures
• Schedule appointments and follow up with customers
• Maintain accurate call records and update customer information
• Coordinate with branches and internal departments
• Provide polite, professional and timely customer support

• Good communication skills in Malayalam and English
• Basic computer and data-entry knowledge
• Ability to communicate clearly and handle customer enquiries
• Previous experience in telecalling, customer support or healthcare services is preferred
• Freshers with good communication skills may also apply

Job Type: Full-time

Work Mode: On-site

Location: Kochi, Kerala

Salary: Based on experience and skills

Applications are welcome from qualified candidates. No payment or registration fee is required at any stage of the recruitment process.