IT Support Engineer: Cloud, Identity & Endpoints

AlphaBOLD · Lahore, Pakistan

AlphaBOLD in Lahore, Pakistan seeks an IT Support Engineer to oversee reliable day-to-day technology operations, provide hands-on user support, and maintain Microsoft 365, Azure, AWS, and on-premise infrastructure. You will resolve incidents, secure access, and improve workplace technology availability.

Role emphasizes L1/L2 support for users, incident triage, and collaboration with cross-functional teams to enhance service quality and security across cloud and on-prem resources.