DevOps and Infrastructure Support Engineer

Basic Function Provide Level 2 application and platform support for the Puma platform , a business‑critical enterprise system used by Wolters Kluwer teams. The role focuses on platform reliability, infrastructure monitoring, incident investigation, post‑maintenance validation, and operational automation for systems hosted on AWS , running on Linux and Windows , and built using Java, .NET, messaging middleware, and relational databases . The Puma platform includes Java workers , Apache Tomcat , ActiveMQ , NGINX , ELK logging , Zabbix monitoring , and Oracle / SQL Server databases . The position is based in India and works in close coordination with Operations, DevOps, Observability, Security, and L3 Application teams to ensure platform stability, availability, and production readiness. Esse