Director of Talent And Culture

Director of Talent and Culture
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
Miami Marketing and Communications Agency Miami based. Relocation available for the right person.This Miami marketing and communications agency was built by bold thinkers, culture shapers, and people who love creating what comes next. As we grow, we’re looking for a Director of Talent and Culture who can elevate our people experience and help build a workplace where ambitious, creative humans do the best work of their lives.This leader will shape everything from how new talent first meets us to how they grow, thrive, and stay. They will strengthen the systems that support performance and accountability while fiercely protecting the entrepreneurial, collaborative, culture‑forward environment that makes this agency special. They bring clarity, energy, and structure without ever killing the vibe.This position reports directly to the Founder and works closely with the Head of Operations to ensure the agency’s people systems, culture, and operational rhythm move in sync.Key ResponsibilitiesHR, Benefits and CompensationOwn day to day HR operations including employee records, onboarding, offboarding, and policy managementManage health, dental, vision, and supplemental benefits programs and ensure employees understand and can access their benefitsLead open enrollment, vendor relationships, and annual renewalsSupport compensation benchmarking and help maintain competitive and equitable pay structuresEnsure compliance with employment law and keep policies current and well communicatedServe as the first point of contact for employee HR questions and support needsAttract, Develop and Retain Exceptional TalentLead recruiting across the agency from workforce planning through hiring and onboardingPartner with leadership to identify talent needs and build strong, diverse pipelinesDevelop strategies to attract top talent aligned with our values, culture, and ambitionsCreate a thoughtful, consistent, and memorable candidate experienceStrengthen the agency’s employer brand within marketing, communications, digital, influencer, and creator driven industriesTrack recruiting metrics and identify opportunities to improve speed, quality, and effectivenessLead initiatives that strengthen engagement, retention, and overall team experienceReinforce company values and expectations through programs and communicationBuild development, recognition, and career growth programs that help employees thriveHelp the agency adapt to the needs and expectations of emerging generationsUse employee feedback and insights to identify opportunities for improvementBuild Scalable Talent ProgramsOwn and continuously improve onboarding, manager training, professional development, and leadership developmentCreate clear career paths and development frameworks across the agencyBuild practical tools, resources, and processes that help managers lead effectivelyEnsure all talent programs scale smoothly as the agency growsDrive Performance and AccountabilityManage the agency’s performance review process and annual talent calendarEnsure reviews, goal setting, and development conversations happen consistently and on timePartner with department leaders to elevate the quality and consistency of feedbackTrack participation, identify gaps, and follow up to ensure accountabilitySupport leadership with talent planning and employee development discussionsCulture and In Office PresenceServe as a visible, positive, energizing presence in the officeBuild strong relationships across all levels of the agencyHelp create experiences, rituals, celebrations, and traditions that strengthen connection and communityChampion a culture that feels connected, creative, and full of momentumQualificationsTen plus years of HR, Talent, or People Operations experience within creative environments including creative agencies, marketing firms, influencer or creator companies, digital content studios, or other fast moving, idea driven organizationsExperience xzbcwsv leading recruiting, benefits administration, talent development, and performance management programsHands on experience managing office operations or executive support functionsStrong project management, communication, and relationship building skillsProven ability to build people programs for small or mid-sized organizations with a builder mindset focused on performance, retention, and growth without unnecessary bureaucracyComfortable in a fast paced, entrepreneurial environment and able to balance strategic thinking with hands on executionGenuine passion for developing people, strengthening culture, and helping teams succeedSuccess in This Role Looks LikeThe agency consistently attracts and hires exceptional talent that strengthens both performance and cultureEmployees understand expectations, growth paths, and how to access available resourcesManagers are equipped to lead, develop, and retain high performing teamsPerformance reviews and development conversations happen consistently and with impactBenefits, compensation, and HR processes run smoothly and employees feel supportedThe office operates efficiently and leadership feels well supportedEngagement and retention improve over timePeople systems and operational infrastructure support growth while preserving a culture that feels vibrant, connected, and creatively alive