Customer Sales Specialist
WNS · Gurugram, India
FULL TIME
Job Description
Job Description – Customer Sales Executive (International Voice Process)
Position: Customer Sales Executive – International Voice Process
Location: Gurugram
Shift: Rotational Shifts
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
About the Role
We are hiring Customer Support Executives for an International Voice Process. The ideal candidate should have excellent communication skills, prior experience in international voice support, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
- Handle inbound customer calls professionally
- Resolve customer queries and provide appropriate solutions
- Maintain high levels of customer satisfaction and service quality
- Document customer interactions accurately in the system
- Meet process KPIs and performance targets
- Coordinate with internal teams for issue resolution when required
Eligibility Criteria
- Excellent verbal communication and interpersonal skills
- Comfortable working in rotational shifts
- Immediate joiners will be preferred
- 1 year of international voice/sales experience is mandatory
Preferred Skills
- Strong customer handling abilities
- Good listening and problem-solving skills
- Ability to work under pressure and in a team environment
- Basic computer knowledge and familiarity with CRM tools
What We Offer
- Competitive salary package
- Growth and career advancement opportunities
- Dynamic and professional work environment
- Incentives and performance rewards
Contact Details
Contact:
Email:
Details
| Company | WNS |
| Location | Gurugram, India |
| Type | FULL TIME |
| Niche | sales |