Service Desk Personnel
OKAYA INFOCOM · Nashville, Tennessee, United States
FULL TIMEpermanent
Job Description
Job ID: 66463Job Role: Service Desk Personnel (Help Desk)Location: Nashville, TN 37243Duration: 12+ MonthsTime: 8:00 AM - 4:30 PMShifts per week: 5Need Local or Nearby Candidates
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Job Description:Must be able to lift at least 50 pounds.IT Call Center Experience preferredAble to handle call volume of up to 30 calls per day.People/Customer Service skills requiredPrinter Administration and TroubleshootingServer Print Queue, and local QueuesActive Directory ManagementAble to navigate Different OUsAble to look up attributesAble to reset password and unlock accounts.iOS Management, Support, and DeploymentSetting up new phones/IpadsResetting iTunes accountsResetting network settingsBackup/Restore device dataVideo ConferencingCisco WebExMS TeamsCisco Presence video solutionsNetwork troubleshooting xzbcwsv Internal vs externalVPNLTEWifiApplication TroubleshootingAccount permissionCompatibility settingsBrowser vs installedRemote supportMSRARDPTEAMsWebexHardware DeploymentServiceNowTicket managementTicket assignment
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Job Description:Must be able to lift at least 50 pounds.IT Call Center Experience preferredAble to handle call volume of up to 30 calls per day.People/Customer Service skills requiredPrinter Administration and TroubleshootingServer Print Queue, and local QueuesActive Directory ManagementAble to navigate Different OUsAble to look up attributesAble to reset password and unlock accounts.iOS Management, Support, and DeploymentSetting up new phones/IpadsResetting iTunes accountsResetting network settingsBackup/Restore device dataVideo ConferencingCisco WebExMS TeamsCisco Presence video solutionsNetwork troubleshooting xzbcwsv Internal vs externalVPNLTEWifiApplication TroubleshootingAccount permissionCompatibility settingsBrowser vs installedRemote supportMSRARDPTEAMsWebexHardware DeploymentServiceNowTicket managementTicket assignment
Details
| Company | OKAYA INFOCOM |
| Location | Nashville, Tennessee, United States |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |