Commercial apprentice

JOB DESCRIPTION

Job Title : Apprentice

Department : Commercial

Sub Department : Sales Support- EXIM

Reporting : Zonal Sales Support Supervisor / Manager

Role Summary:

Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.

Core Responsibilities:

Support to outside sales / Inside Sales for Rates filing. Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers on Freight and DDSM claims Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal, CEVA...) Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers – SPOTON queries Handle rate disputes of customers and RFI Closure

Key Performance Indicators:

Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers.

Qualifications and Skill Sets:

Minimum graduate. Good written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills.