Telesales Representative

Artium Academy · Chennai, India

We’re Hiring | Academic Counsellor /Telesales – Chennai & Bangalore

Location: Chennai, Tamil Nadu & Bangalore

Type: Full-Time

Experience: 1–3 years

️ Languages: Tamil & English

About Artium Academ

yAt Artium Academ y, India’s #1 Music Academy, we’re on a mission to make music education more accessible, engaging, and meaningful

.We’re looking for an Academic Counsello r who can turn curiosity into connection, enquiries into enrolments, and a learner’s first interaction with us into the beginning of their musical journey

.If you’re confident on calls, great at building rapport, comfortable with targets, and genuinely enjoy helping people make the right decision — we’d love to meet you

.

What You’ll O

wn Lead Engagement & Sales Conversion

• Connect with leads generated through Meta, Google, Justdial, organic channels, and other sources
• Have meaningful, consultative conversations to understand learner needs, interests, and goals
• Recommend the right music programs and encourage prospects to visit the centre
• Schedule trial classes and centre visits based on teacher availability and batch calendar
• Follow up consistently and convert bookings into actual visits and enrolment
• Own key funnel metrics such as Lead-to-Booking % and Booking-to-Visit

%. Learner Counselling & Onboarding

• Welcome learners and parents visiting the centres
• Understand their requirements, availability, and course preferences
• Guide them towards the most suitable program and batch
• Coordinate with teachers and the Centre Head to ensure a smooth onboarding experienc

e. CRM & Performance Management

• Maintain accurate lead data and follow-up records in the CRM
• Track daily activities, conversions, and funnel performance
• Ensure strong follow-up discipline and timely movement of leads through the sales funnel

What Makes You a Great Fit

• i1–3 years of experie nce in sales, inside sales, counselling, customer success, operations, or other customer-facing roles
• Excellent spoken Tamil and Engl ish communication
• Strong ability to build rapport and have persuasive, meaningful conversations
• Comfortable working with sales targets, KPIs, follow-ups, and conversion metr ics
• Strong customer orientation with active listening and empathy
• Excellent coordination and time-management skills
• Comfortable working with CRMs, Google Sheets, Google Calendar, and other productivity to o
• lA proactive, ownership-driven approach with the ability to work in a fast-paced environment

Your Background Could Be

We’re particularly interested in candidates from

Education Sales / Counsel ling – Coaching institutes, training centres, Ed

Inside Sales / Teles ales – Consultative or high-involvement s

️ Retail / Frontline S ales – Customer-facing sales environment

Hospita lity – Guest relations, front desk, hotel or event management

Fitness & Well ness – Gyms, yoga, wellness centres

Customer Success / Relationship Manage ment – Customer-centric roles involving engagement and retention

A degree in any discipline is requi red.

Love for music or the creative arts? That’s definitely a plus!

Why Join Artium?

✨ Be part of India’s #1 Music Academy

Help learners discover and nurture their passion for music

Build your career in a fast-growing, purpose-driven organization

Work closely with an energetic team across learners, parents, teachers, and business teams

Make a tangible impact on every learner’s journey

If you’re someone who can turn a conversation into a connection and a connection into an opportunity — come build the next chapter of music education with us.

Apply now or share your profile with us on ASAP