Desktop Support Engineer
Smart IT Frame LLC · Colchester, Vermont, United States
FULL TIME
Job Description
Position: Onsite Desktop Support EngineerLocation: Colchester, VT 05446 (Onsite-5days/Week)Duration: Contract
Please ensure you read the below overview and requirements for this employment opportunity completely.
A Desktop Engineer installs, configures, maintains, and troubleshoots an organization's computer hardware, operating systems, software applications, and peripheral devices.Key ResponsibilitiesHardware & Software Support: Set up, repair, and upgrade desktops, laptops, mobile devices, printers, and scanners.System Imaging & Deployment: Configure and deploy standardized operating system images (Windows, macOS, or Linux) and enterprise software.Incident Management: Resolve technical support tickets via service management tools like ServiceNow or Jira.Network & Connectivity: Troubleshoot local area networks (LAN), Wi-Fi, VPN connections, and domain controllers (Active Directory, DNS, DHCP).Asset Lifecycle Management: Track inventory, manage hardware procurement, handle onboarding/offboarding, and safely decommission old equipment.User Training & Security: Apply security patches, manage user access, enforce compliance policies, and train staff on basic tool usage.Core Requirements & SkillsEducation: A Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience/diploma).Technical Knowledge: Strong command of Windows/macOS/Linux environments, office productivity suites (Microsoft 365 / Google Workspace), and basic networking. xzbcwsv Certifications (Preferred): CompTIA A+, CompTIA Network+, ITIL Foundation, or Microsoft-certified credentials.Soft Skills: Problem-solving under pressure, customer service, and clear communication with non-technical staff
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Please ensure you read the below overview and requirements for this employment opportunity completely.
A Desktop Engineer installs, configures, maintains, and troubleshoots an organization's computer hardware, operating systems, software applications, and peripheral devices.Key ResponsibilitiesHardware & Software Support: Set up, repair, and upgrade desktops, laptops, mobile devices, printers, and scanners.System Imaging & Deployment: Configure and deploy standardized operating system images (Windows, macOS, or Linux) and enterprise software.Incident Management: Resolve technical support tickets via service management tools like ServiceNow or Jira.Network & Connectivity: Troubleshoot local area networks (LAN), Wi-Fi, VPN connections, and domain controllers (Active Directory, DNS, DHCP).Asset Lifecycle Management: Track inventory, manage hardware procurement, handle onboarding/offboarding, and safely decommission old equipment.User Training & Security: Apply security patches, manage user access, enforce compliance policies, and train staff on basic tool usage.Core Requirements & SkillsEducation: A Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience/diploma).Technical Knowledge: Strong command of Windows/macOS/Linux environments, office productivity suites (Microsoft 365 / Google Workspace), and basic networking. xzbcwsv Certifications (Preferred): CompTIA A+, CompTIA Network+, ITIL Foundation, or Microsoft-certified credentials.Soft Skills: Problem-solving under pressure, customer service, and clear communication with non-technical staff
Apply today or share profiles at
Details
| Company | Smart IT Frame LLC |
| Location | Colchester, Vermont, United States |
| Type | FULL TIME |
| Niche | general |