Customer Service Representative
MAFÉ Resources · Miami, Florida, United States
FULL TIMEpermanent
Job Description
About the CompanyOur client is a alternative funding industry, businesses access capital to support their operations and growth. The company connects business owners with flexible funding opportunities while emphasizing client service, integrity, and strong business relationships.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Customer Service & Sales Support RepresentativeExperience Level: Entry-level, with the potential to grow into a sales rolePosition OverviewWe are seeking customer-focused professionals to join a growing Sales department in a customer service and sales support capacity. This position focuses on engaging prospective customers by phone, understanding their initial needs, and facilitating live transfers to the sales team.This opportunity is well suited to someone who enjoys speaking with customers, building rapport, and developing their sales skills.Key ResponsibilitiesEngage prospective customers by phone in a professional and helpful manner.Ask introductory questions to understand customers’ business funding needs.Provide general information about the company’s services.Facilitate live call transfers to the appropriate sales representative.Maintain accurate records of customer conversations and follow-up needs.Coordinate with the sales team to support a smooth customer experience.Develop knowledge of the company’s offerings and sales process.QualificationsPrevious experience in customer service, phone sales, or a call center is preferred.Relevant backgrounds may include telecommunications, internet services, auto insurance, credit card services, or similar customer-facing environments.Strong verbal communication and active listening skills.Comfortable speaking with new customers and managing phone conversations.Ability to build rapport, stay organized, and document customer information accurately.Dependable, receptive to coaching, and motivated to learn.Interest in developing into a sales role.Compensation & GrowthAdditional incentives for live call transfers. xzbcwsv Potential to advance into a sales position as skills and experience develop.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Customer Service & Sales Support RepresentativeExperience Level: Entry-level, with the potential to grow into a sales rolePosition OverviewWe are seeking customer-focused professionals to join a growing Sales department in a customer service and sales support capacity. This position focuses on engaging prospective customers by phone, understanding their initial needs, and facilitating live transfers to the sales team.This opportunity is well suited to someone who enjoys speaking with customers, building rapport, and developing their sales skills.Key ResponsibilitiesEngage prospective customers by phone in a professional and helpful manner.Ask introductory questions to understand customers’ business funding needs.Provide general information about the company’s services.Facilitate live call transfers to the appropriate sales representative.Maintain accurate records of customer conversations and follow-up needs.Coordinate with the sales team to support a smooth customer experience.Develop knowledge of the company’s offerings and sales process.QualificationsPrevious experience in customer service, phone sales, or a call center is preferred.Relevant backgrounds may include telecommunications, internet services, auto insurance, credit card services, or similar customer-facing environments.Strong verbal communication and active listening skills.Comfortable speaking with new customers and managing phone conversations.Ability to build rapport, stay organized, and document customer information accurately.Dependable, receptive to coaching, and motivated to learn.Interest in developing into a sales role.Compensation & GrowthAdditional incentives for live call transfers. xzbcwsv Potential to advance into a sales position as skills and experience develop.
Details
| Company | MAFÉ Resources |
| Location | Miami, Florida, United States |
| Type | FULL TIME |
| Niche | finance |
| Experience | permanent |