Head of revenue

Polo Hotels Group · Kolkata, India

Key Responsibilities

1. Revenue Strategy & Optimization Develop and implement cluster-wide revenue strategies aligned with market demand and brand positioning. Drive optimal pricing decisions for rooms, packages, and promotions across all hotels. Monitor market trends, competitor pricing, and demand patterns to maximize Rev PAR and market share. Lead daily/weekly revenue meetings for all hotels under the cluster.

2. Forecasting & Budgeting Prepare accurate daily, weekly, monthly, and annual revenue forecasts for the cluster. Provide hotel GMs and corporate office with performance projections and variance analysis. Support annual budgeting exercises with data-driven demand and revenue insights.

3. Inventory & Channel Management Oversee inventory allocation and rate parity across all online and offline channels. Ensure seamless connectivity with OTAs, GDS, , and other distribution partners. Coordinate with Sales & Reservations teams to ensure appropriate inventory controls.

4. Market & Data Analytics Analyze pickup trends, pace reports, segmentation performance, and displacement analysis. Conduct competitive benchmarking using STR and other market intelligence tools. Recommend tactical actions for compression days, low-demand periods, and events.

5. Pricing & Distribution Governance Develop cluster-level pricing architecture and maintain rate integrity. Ensure adherence to BAR structures, negotiated rate strategies, and LOS restrictions. Monitor rate parity across OTAs and resolve discrepancies promptly.

6. Collaboration & Stakeholder Engagement Work closely with Cluster GMs, Sales, Marketing, Digital, Reservations, and Operations teams. Guide the property-level revenue team, ensuring alignment on strategies and execution. Train front office and reservations staff on upselling, rate codes, and system usage.

7. Performance Monitoring & Reporting Track all revenue KPIs including Rev PAR, ADR, Occupancy, RGI, MPI, and ARI. Provide daily/weekly performance reports to the corporate office and hotel leadership. Highlight risks, opportunities, and tactical recommendations.