Hcltech is hiring for international contact center - senior process associate and analyst on 18 july 2026

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18th July 2026 (Saturday)

Walk-in Drive Details:

Date: 18th July 2026 - Saturday

Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.

Time: 11 AM - 3 PM

HR Contact Name: Judith

We are hiring Associates/ Analyst for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling)

Role Detail

Work Location: Sholinganallur Designation: Associate/ Analyst Process: Inbound Call Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs Education Eligibility: 12th Pass / Any Graduate / Postgraduate

Key Responsibilities:

Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach

Regards

Judith