Key Account Manager

<p><b>Job Description: </b> </p> <ul> <li> <p>Develop and maintain strong, long-term relationships with key clients. </p> </li> <li> <p>Act as the primary point of contact for assigned accounts, addressing client needs and ensuring exceptional service delivery. </p> </li> <li> <p>Understand client objectives and align solutions to meet business goals. </p> </li> <li> <p>Drive account growth through upselling, cross-selling, and strategic initiatives. </p> </li> <li> <p>Lead contract negotiations, renewals, and ensure compliance with agreed terms. </p> </li> <li> <p>Monitor account performance, prepare reports, and provide insights to internal stakeholders. </p> </li> <li> <p>Collaborate with cross-functional teams (marketing, operations, finance, and product) to deliver customized solutions. </p> </li> <li> <p>Identify risks in client relationships and proactively address challenges. </p> </li> <li> <p>Mentor and guide junior account managers to build strong client engagement skills. </p> </li> </ul>