Inside sales executive

RAJBAGH WELLNESS · Udaipur, India

Company Description RAJBAGH WELLNESS is a holistic wellness retreat in Udaipur where nature and mindful living are at the center of each guest experience. The retreat offers yoga, therapeutic treatments, satvik meals, and structured healing routines to support detoxification and rejuvenation. Programs combine ayurveda, naturopathy, and other evidence-based wellness practices to restore balance naturally. Team members work in a calm, hospitality-driven environment, helping guests pursue long-term physical and emotional well-being.

Role Description The Inside Sales Executive is a full-time, on-site role based at RAJBAGH WELLNESS in Udaipur. This role focuses on handling inbound and outbound calls, responding to inquiries, and converting leads into confirmed bookings for wellness packages and services. The Inside Sales Executive will follow up with prospects, maintain accurate records in the CRM, and coordinate with front office teams to ensure a smooth guest experience from initial contact through arrival. Daily tasks include explaining wellness programs, sharing pricing and availability, addressing guest concerns, and meeting individual and team sales targets. The role also involves collecting feedback, identifying opportunities to improve sales processes, and supporting promotional campaigns as needed.

Qualifications Candidates should possess strong Inside Sales and Lead Generation skills to manage inquiries and convert prospects into confirmed guests. Candidates should possess excellent Communication and Customer Service abilities to build trust, explain wellness offerings clearly, and handle guest queries professionally. Candidates should possess solid Sales skills, including negotiation, closing, and working toward defined revenue and conversion objectives. Candidates should have proficiency with basic computer applications and CRM tools, along with accurate data entry and follow-up tracking. Candidates should demonstrate a customer-focused mindset, ability to work in a team, and interest in wellness, hospitality, or health-related services. Candidates should ideally have prior experience in inside sales, hospitality, or wellness retreats; a diploma or degree in business, hospitality, or a related field is preferred. Candidates should be comfortable working on-site in Udaipur, with flexible availability aligned to guest needs and retreat schedules.

Key Responsibilities Handle inbound enquiries received through phone calls, Whats App, email, website, and social media. Connect with prospective guests to understand their health goals and recommend suitable wellness programs. Explain Rajbagh's treatment philosophy, therapies, pricing, and admission process with clarity and confidence. Conduct timely follow-ups and nurture leads until conversion. Maintain accurate records in the CRM and track the complete sales pipeline. Coordinate with the medical and operations teams to ensure a smooth guest onboarding experience. Consistently achieve monthly conversion and revenue targets while maintaining high guest satisfaction

What we Offer Competitive salary based on experience. Attractive performance-based incentives. Accommodation within the campus. All 3 meals Professional growth in the rapidly expanding wellness industry. A collaborative, supportive, and purpose-driven work environment.