Business Process Excellence Lead

MARS Cosmetics · Delhi, India

Job Title- Business Process Excellence Lead

Location - Netaji Subhash Place

Experience - 8-12 years

About MARS Cosmetics-

MARS Cosmetics is a globally recognized beauty brand that thrives on innovation, diversity, and empowering individuals through high-quality beauty solutions. Headquartered in New Delhi, MARS Cosmetics is committed to offering groundbreaking products that meet the ever-evolving needs of consumers worldwide.

Key Responsibilities-

1. Identify and prioritize high-impact opportunities for process simplification, standardization, and automation across functions.
2. Lead end-to-end process diagnostics, redesign, and implementation , using Lean/Six Sigma/BPM principles where relevant.
3. Build the automation roadmap and pipeline , translating business pain points into scalable digital solutions.
4. Partner with Business, IT, Finance, Supply Chain, Sales, HR and other teams to deploy workflow automation, RPA, AI/GenAI and low-code solutions .
5. Define business cases, benefits, KPIs and governance; track productivity, cost, cycle-time and quality improvements .
6. Drive adoption and change management to embed a culture of continuous improvement and digital-first working .
7. Establish process governance, documentation and best practices to ensure solutions are sustainable and scalable.

Candidate Profile-

1. 8–12 years of experience in Business Process Excellence, Transformation, Automation, Consulting or Digital Operations.
2. Strong track record of leading cross-functional process transformation and automation programs .
3. Working knowledge of platforms such as Power Automate/Power Platform, RPA, workflow/BPM tools and AI/GenAI applications .
4. Strong analytical, problem-solving, stakeholder management and program management skills.
5. Lean Six Sigma / process excellence certification is an advantage.
6. Experience in FMCG, Beauty, Consumer Products or Retail preferred.

Success in the Role-

A measurable pipeline of automation and process-improvement initiatives delivering faster processes, lower manual effort, better controls, improved employee experience and sustainable productivity gains .