Head of BI Operations & Tools Support (AVP/VP)

Recruit AI · Karachi division, Pakistan

National Bank of Pakistan in Karachi seeks a Unit Head Operations & Tools Support (AVP/VP) to lead IT operations and BI analytics platforms.

The role requires 6+ years in banking/IT with hands-on expertise in BI tools (Power BI, Tableau, Qlik), ITIL/ITSM, and 24x7 support. You will oversee L2/L3 support teams, manage SLAs, and collaborate with Data Engineering to ensure platform reliability.