Operations Executive

Operations Executive Location: Noida (Work from Office) Experience: Freshers can apply About The Role We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. In this role, you will be responsible for assisting customers, resolving their queries, and ensuring a seamless customer experience across different communication channels. Key Responsibilities Handle customer queries through calls, chats, and emails in a professional and empathetic manner. Understand customer concerns and provide accurate resolutions within defined timelines. Coordinate with internal teams for issue resolution and ensure timely follow-ups. Escalate complex cases whenever required and track them until closure. Maintain records of customer interactions and update relevant inf