Validators (Male & Female)

BlueKarrots · Islamabad, Pakistan

About the Role

As a Validator at BlueKarrots, you will take qualified final expense insurance sales calls from our Closers and complete the final step of the sales process. Your primary responsibility is to accurately validate the application, confirm all customer details, and issue the life insurance policy while maintaining the highest ethical standards.

You will be the last point of contact before the policy is issued, so accuracy, professionalism, and integrity are critical.

Key Responsibilities

• Receive and review qualified sales calls handed over by Closers
• Validate all customer information and application details thoroughly
• Confirm coverage amounts, beneficiaries, payment details, and health-related disclosures
• Issue final expense life insurance policies accurately and in compliance with company and carrier guidelines
• Build strong rapport with customers during the validation process
• Handle customer questions and objections professionally
• Maintain complete honesty — never alter, omit, or misrepresent any information on behalf of the customer
• Document all interactions accurately in the system
• Meet daily/weekly validation and issuance targets
• Collaborate closely with Closers, Team Leads, and other departments
• Maintain a professional and calm demeanor under pressure

What We Offer

• Competitive base pay aligned with experience and skill set.
• Performance-based incentives and bonuses for accuracy and productivity.
• Long-term growth opportunities within a rapidly scaling offshore sales and data operations team.
• Continuous training and support to enhance technical and analytical capabilities.
• A collaborative, performance-driven culture that rewards reliability, precision, and innovation.

Requirements

Strong knowledge of the life insurance / final expense industry

Excellent spoken and written English

Strong customer service and rapport-building skills

Solid sales and communication skills

High ethical standards and integrity (non-negotiable)

Ability to work under pressure and meet targets

Comfortable using computers and CRM/insurance systems

Professional attitude and strong team player

Ability to multitask and maintain accuracy while handling multiple calls

Previous experience in life insurance, final expense, or call center sales/validation

Experience working with U.S. insurance carriers

Proven track record of high customer satisfaction and low error rates

About the Company

At BlueKarrots, we’re more than just a call center — we’re a team that helps shape the future of the Life Insurance and Final Expense industry. Every day, our professionals support top IMOs in the U.S. with outbound sales, client engagement, and back-office operations.

What sets us apart is our focus on people. We invest in hiring and developing talent, giving our team the tools, training, and support they need to excel. When you join BlueKarrots, you’re stepping into an environment that values growth, rewards hard work, and encourages you to build a long-term career.

Here, your skills make a real impact — for our clients, our partners, and your own success.