Manager, Client Partner

GALE is the world’s first and only Business Agency. We bring business strategy to brand storytelling to drive enterprise value. With expertise in strategy, media, CRM, creative, performance marketing, and technology, GALE creates integrated marketing systems and campaigns that grow businesses in significant ways. Founded in 2014, the agency has since been named AdAge’s Business Transformation Agency of the Year and Adweek’s U.S. Media Agency of the Year and has been recognized for its innovative creative at the Cannes Lions.

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We work with brands such as Delta, Uber, Starbucks, Chili’s, Hard Rock, MilkPEP, Diageo, Cotton, IHG and more. If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you!
GALE has eight offices around the world, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru. GALE embraces a hybrid, flexible workplace.
Your Impact
We are seeking a passionate and motivated Manager, Client Partner to join one of our premier client teams. You will drive client relationships, building strong, value-add bonds with the client. You will oversee multiple markets with individual client contacts, and lead cross-channel paid media campaign planning, execution, and reporting, while supporting client services leadership with strategic initiatives . Who You Are:4 - 9 years of prior agency account management experienceExperience managing integrated, cross-channel project typesStrong knowledge of working with clients and building relationships with cross-functional partners within agency and with a heavy focus on paid mediaExperienced in presenting information in a clear fashion both verbally and in writing with excellent interpersonal, presentation and written skillsSet and manage multiple project deliverables with the ability to work with multiple, cross-functional stakeholdersOrganized, attentive and detail orientedPossess a flexible personality and have strong problem-solving skills
What You Will Be Doing:Intake client request and work closely with project management to track progress and ensure timely execution of all requests and ongoing processes, as well as communicate timelines, set expectations, and provide progress updates back to clientsPlanning and delivering strategies across online and offline channels across several marketsWork seamlessly with to drive successful campaign and company resultsLead various campaigns or project deliveries – providing strategic guidance as necessaryCreate, track, and report on KPIs while actively optimizing new and ongoing campaigns based on learnings rooted in partnership with data science, channel leads, and planningBuild and maintain partnership relationships with partner agencies, clients and vendorsManage communication strategiesWork with cross-functional teams internal to our agencyAnalyze data points and insights to maximize opportunities and service offeringsBe the connective tissue between audience data + deployment – providing actionable insights and audience approachDeveloping testing strategies for all aspects of creative campaigns to ensure the most effective approach for the brand with a heavy focus on paid media
To comply with equal pay and salary transparency laws in various locations, we believe the target compensation for this role is $125,000 to $145,000 USD per year. Actual compensation is influenced by a wide array of factors including but not limited to skill set, qualifications, job performance, level of experience, location, and business needs.
AI Disclosure: As part of our recruitment process, we may use technology assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.
Note: Hybrid work in office is an essential function of the job.
Our Commitment to InclusionWe believe in inclusivity and do our best work when people with diverse perspectives, backgrounds, and skills are brought together. Our Core Values are at the root of our collaborative environment and help to foster a strong community. Our Code of Conduct, Human Resources policies, and executive investment in inclusion further support and protect inclusive workplace. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Our Hiring ProcessOur interview process will allow you to meet a range of people from various disciplines and domains both virtually and in person. xzbcwsv Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview.