Cloud Infrastructure Lead
phonon, automating outcomes · Mumbai, India
FULL TIME
Job Description
Technical Operations Lead – Cloud, Infrastructure & Security
Location: Vadodara (HQ) | Full-time, On-site Experience: 8–12+ years
About the Role
Phonon is looking for a hands-on Technical Operations Lead to own the security, reliability, scalability and cost efficiency of our technology infrastructure.
The role covers CloudOps, TechOps, DevOps, SecOps and FinOps, spanning our predominantly AWS-based cloud environment, Linux/network infrastructure and SIP/VoIP telephony platforms. The role will also lead resolution of complex cloud and production support issues.
Key Responsibilities
* Own and operate highly available, secure and scalable AWS infrastructure. * Manage Linux, networking, VPNs, firewalls, load balancers and telephony infrastructure. * Own Asterisk, FreePBX, OpenSIPS, SIP/RTP, SIP trunks, IVRs, diallers and hosted PBX environments. * Drive DevOps, CI/CD, Infrastructure as Code, containerisation and operational automation. * Own infrastructure security, vulnerability management, patching, IAM, hardening, backup/DR and ISO 27001 readiness. * Establish monitoring, alerting, incident management and RCA practices. * Drive FinOps, including AWS utilisation, rightsizing and cloud cost optimisation. * Lead complex production incidents and cloud/infrastructure support escalations. * Lead and mentor the Cloud/Technical Operations team.
Technology Stack
* Cloud: AWS – EC2, VPC, RDS, S3, ELB/ALB, Auto Scaling, Route 53, CloudFront, IAM, CloudWatch, CloudTrail, Lambda, SNS * Linux & Networking: RHEL/CentOS/Ubuntu, TCP/IP, DNS, routing, NAT, VPN, firewalls, SSL/TLS, load balancing * Telephony: Asterisk, FreePBX, OpenSIPS, SIP, RTP, SIP Trunking, IVR, Diallers, Hosted PBX * DevOps: Terraform, CloudFormation, Ansible, AWS CLI, Docker, Kubernetes, Git, Jenkins/GitLab CI/GitHub Actions * Observability: Prometheus, Grafana, Loki, ELK/EFK, Nagios, CloudWatch * Security: IAM/RBAC, encryption, secrets management, vulnerability management, infrastructure hardening, ISO 27001
Candidate Profile
* 10–12+ years across cloud infrastructure, Linux, networking, DevOps and technical operations. * Strong hands-on experience managing AWS production environments. * Strong Linux and networking fundamentals with experience operating high-availability systems. * Telecom/SIP/VoIP experience is strongly preferred. * Strong troubleshooting skills across cloud → network → Linux → application → telephony. * Experience leading technical teams and handling critical production incidents.
Preferred Certifications: RHCE and CCNA; AWS certification is an advantage.
We are looking for a
hands-on technology operations owner
who can troubleshoot critical infrastructure issues while building a secure, reliable, scalable and cost-efficient operations function.
Location: Vadodara (HQ) | Full-time, On-site Experience: 8–12+ years
About the Role
Phonon is looking for a hands-on Technical Operations Lead to own the security, reliability, scalability and cost efficiency of our technology infrastructure.
The role covers CloudOps, TechOps, DevOps, SecOps and FinOps, spanning our predominantly AWS-based cloud environment, Linux/network infrastructure and SIP/VoIP telephony platforms. The role will also lead resolution of complex cloud and production support issues.
Key Responsibilities
* Own and operate highly available, secure and scalable AWS infrastructure. * Manage Linux, networking, VPNs, firewalls, load balancers and telephony infrastructure. * Own Asterisk, FreePBX, OpenSIPS, SIP/RTP, SIP trunks, IVRs, diallers and hosted PBX environments. * Drive DevOps, CI/CD, Infrastructure as Code, containerisation and operational automation. * Own infrastructure security, vulnerability management, patching, IAM, hardening, backup/DR and ISO 27001 readiness. * Establish monitoring, alerting, incident management and RCA practices. * Drive FinOps, including AWS utilisation, rightsizing and cloud cost optimisation. * Lead complex production incidents and cloud/infrastructure support escalations. * Lead and mentor the Cloud/Technical Operations team.
Technology Stack
* Cloud: AWS – EC2, VPC, RDS, S3, ELB/ALB, Auto Scaling, Route 53, CloudFront, IAM, CloudWatch, CloudTrail, Lambda, SNS * Linux & Networking: RHEL/CentOS/Ubuntu, TCP/IP, DNS, routing, NAT, VPN, firewalls, SSL/TLS, load balancing * Telephony: Asterisk, FreePBX, OpenSIPS, SIP, RTP, SIP Trunking, IVR, Diallers, Hosted PBX * DevOps: Terraform, CloudFormation, Ansible, AWS CLI, Docker, Kubernetes, Git, Jenkins/GitLab CI/GitHub Actions * Observability: Prometheus, Grafana, Loki, ELK/EFK, Nagios, CloudWatch * Security: IAM/RBAC, encryption, secrets management, vulnerability management, infrastructure hardening, ISO 27001
Candidate Profile
* 10–12+ years across cloud infrastructure, Linux, networking, DevOps and technical operations. * Strong hands-on experience managing AWS production environments. * Strong Linux and networking fundamentals with experience operating high-availability systems. * Telecom/SIP/VoIP experience is strongly preferred. * Strong troubleshooting skills across cloud → network → Linux → application → telephony. * Experience leading technical teams and handling critical production incidents.
Preferred Certifications: RHCE and CCNA; AWS certification is an advantage.
We are looking for a
hands-on technology operations owner
who can troubleshoot critical infrastructure issues while building a secure, reliable, scalable and cost-efficient operations function.
Details
| Company | phonon, automating outcomes |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |