Customer Relationship Management Manager

Job Description – CRM Manager (Real Estate) – Ridhira Zen Position: CRM Manager Business: Ridhira Zen Location: Hyderabad Department: Sales & Customer Experience Reporting To: Head – Sales / VP – Sales About Ridhira Zen Ridhira Zen is the luxury real estate vertical of Ridhira Group, creating premium wellness-inspired residential communities. We are committed to delivering exceptional customer experiences throughout the home-buying journey—from enquiry to possession and beyond. Position Summary The CRM Manager will be responsible for managing the entire customer relationship lifecycle, ensuring a seamless experience from lead conversion through booking, documentation, collections, construction updates, possession, and post-handover support. The role will work closely with Sales, Legal, Fin