Senior Manager – Cargo Operations

Senior Manager – Cargo Operations Location : Mumba iExperience : 12–18 year sIndustry : Shipping, Maritime, Cargo Operations and Logistic s Role Overvie w:A leading organization in the shipping and logistics sector is seeking a hands-o n Senior Manager – Cargo Operatio ns to lead end-to-end cargo operation s. Key Responsibiliti es:Lead end-to-end cargo operations, including planning, handling, routing, warehousing, terminal or vessel coordination, import, export and transshipment activiti es.Improve turnaround time, throughput, resource utilisation, service quality and operational accuracy through SOPs, KPI monitoring and process improveme nt.Ensure compliance with customs, port, maritime, safety and applicable IATA requirements; manage audits, risks and corrective actio ns.Manage carriers, terminal operators, transporters, freight forwarders, agents, customers and other service providers, including SLA monitoring and contract negotiatio ns.Control operational costs such as handling, warehousing, transportation, demurrage, detention and terminal charges, while delivering measurable savin gs.Drive effective use of cargo systems, TOS, ERP and tracking platforms, supported by accurate data and analyti cs.Lead teams of approximate ly 10–30 employ ees, ensuring clear accountability, capability development and effective coordination during peak volumes and operational disruptio ns. Candidate Prof ile:Bachelor’s degree in Marine Operations, Shipping, Logistics, Supply Chain Management, Business Administration or a related fi eld.Mini mum 12 years of progressive experi ence in shipping, maritime, cargo or logistics operati ons.At le ast 4–5 years of direct experi ence in cargo operations, vessel operations, terminal operations, CFS, ICD, warehousing or a similar environm ent.Strong exposure to end-to-end cargo handling, routing, storage, movement and deliv ery.Experience managing carriers, vendors, terminal operators, transporters, shipping agents or handling partn ers.Proven experience in operational cost control, contract negotiation, compliance and process improvem ent.Demonstrated experience managing teams and coordinating cross-functional and on-ground operati ons.Familiarity with customs procedures, cargo documentation, safety requirements, ERP, TOS and cargo-tracking syst ems.Excellent verbal and written communication skills with a data-driven and customer-focused appro ach. Interested candidates can directly share their resu me to with subject line "Application for Senior Manager – Cargo Opera tions"