Adminstrative Assistant-

The Goddard School of Charlotte (Mallard Creek), NC · United States

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off

• Greet and assist families, visitors, and prospective families in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, direct inquiries appropriately, and provide exceptional customer service.
• Assist with administrative documentation, filing, data entry, and general office organization.
• Support school leadership with scheduling, calendar management, and daily administrative tasks.
• Assist with family communications, newsletters, and school updates.
• Maintain student and staff records while ensuring confidentiality of all information related to children, families, staff, and school operations.
• Support enrollment activities, including tours, inquiries, and onboarding new families.
• Process paperwork and assist with licensing documentation and compliance requirements.
• Order and maintain office supplies and ensure the front office remains organized and welcoming.
• Provide operational and administrative support to the leadership team as needed.
• Assist with special events, school functions, and other school-wide initiatives.
• Serve as a positive representative of the school while fostering strong relationships with families, staff, and the community.

• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Professional, positive, and customer-service-oriented demeanor.
• Ability to multitask and prioritize responsibilities effectively.
• Detail-oriented with strong problem-solving skills.
• Dependable, self-motivated, and proactive.
• Ability to work independently and collaboratively as part of a team.
• Strong computer proficiency, including Microsoft Office Suite, email, and general office software.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

• High school diploma or equivalent required.
• Associate’s degree or coursework in Business Administration, Education, or a related field preferred.
• Previous administrative, customer service, or office management experience preferred.
• Experience working in a licensed childcare center, preschool, educational setting, or customer-facing environment is a plus.

• Supportive leadership and collaborative team environment.
• Opportunities for professional growth and career development.
• Meaningful work supporting children, families, and educators.
• A positive, family-centered workplace culture.
• Opportunity to make a daily impact on the success of our school community.
• Competitive compensation and benefits package based on qualifications and experience.