Admissions Counselor

Railway Academy · India

Job Title: Part-Time Admission Counsellor (Remote)

Company: Zenith Rail Academy

Work Location: Remote (Work from Home)

Work Schedule: | 3:00 PM – 7:00 PM IST( 6 days working)

Employment Type: Part-Time, Remote

Requirement: Good internet connectivity and PC/Laptop

About Zenith Rail Academy

Zenith Rail Academy is a leading provider of specialized technical education and training for rail and smart mobility professionals. We offer executive and certificate programs in collaboration with top universities, with a focus on emerging technologies in the railway sector. Our courses cater to professionals looking to upskill and advance their careers in rail, mobility, and related industries.

Role Overview

As a Part-Time Admission Counsellor, you will play a key role in driving sales of high-value technical courses for rail professionals. Your primary responsibility is to guide prospective students through the admission process, provide them with course information, and convert inquiries into enrollments. This role is ideal for individuals with excellent communication and sales skills who are comfortable working remotely on weekends.

• Key Responsibilities Lead Conversion: Contact and follow up with potential leads generated through marketing campaigns, inquiries, and referrals.
• Counselling: Provide detailed information on the technical courses offered, addressing queries and helping prospects understand the career benefits of enrolling in Zenith Rail Academy’s programs.
• Sales Target Achievement: Drive course enrollments by effectively communicating the value proposition and addressing concerns. Meet or exceed weekly and monthly sales targets.
• Relationship Management: Build strong relationships with prospective students by understanding their career aspirations and matching them to suitable programs.
• CRM Management: Update and maintain records of all interactions with prospective students in the Customer Relationship Management (CRM) tool.
• Admissions Process: Assist students in the application process, including guiding them through necessary documentation and enrollment steps.
• Report Generation: Provide weekly reports on lead status, sales achievements, and insights on common queries or challenges faced during counseling.
• Deliverables Convert a minimum of 10 leads per month into course enrollments.
• Make at least 40 outbound calls per weekend shift (Saturday & Sunday).
• Submit accurate and detailed reports of lead status and conversion performance weekly.
• Maintain an updated CRM with all prospect information and interactions.
• Consistently meet or exceed monthly sales targets set by the company.
• Skills and Qualifications Education: Bachelor’s degree preferred.
• Experience: 2-8 years of experience in sales, customer service, or admissions counseling, preferably for high-value education programs.
• Sales Skills: Proven ability to meet or exceed sales targets in a previous role.
• Communication: Excellent verbal and written communication skills in English; proficiency in Hindi or other regional languages is a plus.
• Tech-Savvy: Comfortable using CRM tools, Google Workspace, and virtual communication platforms.
• Customer-Centric: Strong interpersonal skills, with the ability to build rapport and guide prospects through the decision-making process.
• Time Management: Ability to manage time effectively and prioritize tasks to meet deadlines.
• Perks base Fixed salary of INR 10-15 K with a performance-based incentive structure upto 1 Lac per quarter depending upon admission target achieved.
• Work-from-home flexibility.
• Opportunity to sell industry-leading technical courses in a growing niche.
• Access to a dynamic team of professionals and an excellent work culture.

How to Apply:

Interested candidates can apply by submitting their resume and a brief cover letter explaining why they would be a good fit for the role to [paramita@railwayacademy.org].

Zenith Rail Academy is committed to building a diverse and inclusive workplace and encourages women to apply.