Projects coordinator - insurance domain

ITG Telematics Pvt. Ltd. - India · New delhi, India

Job Description: Project Coordinator / Project Manager

Mandatory Experience : 3 to 10 years

Salary :  Best In the Industry 

Role Overview

We are looking for an organized and detail-oriented Project Coordinator with experience in the insurance domain to support project planning, coordination, documentation, stakeholder communication, and day-to-day project activities. The ideal candidate should understand insurance processes and be comfortable coordinating between business teams, technology teams, vendors, and other stakeholders.

Key Responsibilities

· Coordinate project activities from initiation through completion.

· Assist Project Managers with project planning, schedules, milestones, and deliverables.

· Track project progress, dependencies, risks, issues, and action items.

· Organize project meetings, prepare agendas, record minutes, and follow up on action items.

· Coordinate communication between business, IT, operations, vendors, and other stakeholders.

· Prepare and maintain project status reports, dashboards, trackers, and documentation.

· Monitor project timelines and escalate delays or critical issues to the Project Manager.

· Maintain project plans, RAID logs, change requests, and other project artifacts.

· Support requirements gathering and coordinate with Business Analysts and technical teams.

· Assist with UAT planning, execution tracking, defect follow-up, and implementation activities.

· Coordinate project releases, deployments, and post-implementation activities.

· Ensure project documentation is maintained according to organizational standards.

Insurance Domain Responsibilities

· Coordinate projects involving policy administration, claims, underwriting, billing, payments, renewals, endorsements, and customer servicing .

· Develop an understanding of insurance business processes and workflows.

· Coordinate with business users and SMEs to clarify requirements and resolve project dependencies.

· Support projects related to insurance applications, digital platforms, process automation, and system integrations.

· Track regulatory, compliance, and business-related project requirements.

· Coordinate data migration, system testing, UAT, and production implementation activities where applicable.

· Work with teams handling policy, claims, underwriting, and customer data to ensure project deliverables are completed on time.

Required Skills

· 2–10 years of experience in project coordination, PMO, or project support roles.

· Experience in the insurance domain is preferred.

· Good understanding of insurance processes such as policy lifecycle, claims, underwriting, billing, and renewals .

· Strong communication and stakeholder-management skills.

· Excellent organizational and multitasking abilities.

· Good knowledge of MS Excel, Power Point, Word, and project-tracking tools .

· Experience with tools such as Jira, Confluence, MS Project, or similar PM/PMO tools is an advantage.

· Strong documentation, reporting, and follow-up skills.

· Ability to work with cross-functional and geographically distributed teams.

Education

· Bachelor's degree in Business Administration, IT, Management, or a related field.

· Certification such as PMP, CAPM, PRINCE2, or Scrum is an advantage.

Key Competencies

· Project coordination / project Management

· PMO support

· Stakeholder management

· Risk and issue tracking

· Status reporting

· Insurance business-process knowledge

· Documentation

· Communication and collaboration

· Time management

· Problem-solving