Business Associate (U.S. Market)

Operexa · Pakistan

We are looking for a driven Business Associate to support our U.S.-focused client relationships, business development, and account management activities. This role is ideal for professionals with strong English communication skills, a client-service mindset, and an interest in the U.S. business landscape.

• Serve as a point of contact for U.S.-based clients across healthcare, technology, and BPO service lines
• Manage client onboarding, communication, and ongoing relationship management
• Support business development efforts including lead research, outreach coordination, and proposal preparation
• Coordinate internally across service delivery teams to ensure timely, accurate project delivery
• Track client KPIs and prepare regular performance reports
• Identify upsell and cross-sell opportunities within existing client accounts

Requirements

• Bachelor's degree in Business, Management, or a related field
• Excellent written and spoken English (IELTS 7+ or equivalent professional fluency)
• Strong organizational skills and attention to detail
• Comfortable working in U.S. time zones (EST/CST) when required
• Prior experience in BPO, outsourcing, or client-facing roles is a plus