Director of Sales

THE OZEN COLLECTION · India

Job Purpose

Lead the Sales team at OZEN VILLAS JAIPUR under the Director of Sales & Marketing, driving room, weddings, MICE, catering and inbound-segment revenue through proactive account management, new-business development and team leadership.

Key Responsibilities

People

• Leads the Wedding, Corporate & MICE, Inbound and Catering & Events sales teams to achieve segment revenue targets.
• Sets performance goals for the Sales team, coaches and conducts performance reviews.
• Identifies training needs within the sales team and coordinates with L&D.
• Recruits and retains top sales talent across segments.
• Builds a collaborative culture between segment sales teams and Revenue/Marketing.
• Recognizes and rewards top sales performers to reinforce a high-performance culture.
• Coaches segment sales managers on pipeline discipline and account-planning rigor.
• Represents the sales function in EXCOM strategic discussions.
• Conducts quarterly business reviews with each segment sales manager.
• Builds a referral and repeat-business incentive programme for the sales team.

Product

• Develops and executes account-acquisition and key-account growth plans across corporate, MICE, wedding and inbound segments.
• Builds and maintains relationships with key corporate accounts, travel agents, DMCs and MICE planners.
• Represents the Resort at trade shows, sales missions and industry events to build market presence.
• Conducts periodic account reviews with top-tier clients to strengthen relationships.
• Ensures proposals and collateral consistently reflect the OZEN VILLAS JAIPUR luxury positioning.
• Ensures corporate/MICE proposals reflect the OZEN VILLAS JAIPUR brand standard and attention to detail.
• Ensures site-inspection experiences for prospective clients reflect the Resort's best presentation.
• Ensures FAM trips and client-hosting experiences showcase the Resort's signature strengths.

Process

• Reviews and approves proposals, contracts and rate agreements within delegated authority.
• Reports sales pipeline, conversion and account-performance metrics to the Director of Sales & Marketing.
• Sets segment-level revenue targets in alignment with the Resort's overall budget.
• Monitors competitor sales activity and market positioning in the Jaipur luxury segment.
• Provides market-intelligence input to the Director of Sales & Marketing for strategic planning.
• Maintains accurate CRM and pipeline documentation across the sales team.
• Coordinates handover of confirmed corporate/MICE business to Operations with complete briefs.
• Ensures compliance with credit-approval policy for all corporate accounts.
• Maintains segment-wise sales reporting cadence for EXCOM visibility.
• Maintains a structured account-planning template used consistently across the sales team.

Profit

• Owns sales-segment revenue vs. budget (Corporate, MICE, Inbound, Catering).
• Reviews pipeline conversion rate monthly and drives corrective action where targets are at risk.
• Negotiates key-account rates and contract terms to protect profitability.
• Reports segment revenue and forecast performance to the Director of Sales & Marketing.
• Identifies cross-sell opportunities between segments to maximize account value.
• Reviews contract terms for margin protection before final client sign-off.
• Reviews sales-team expense budgets (travel, client entertainment) for cost discipline.

Required Qualifications & Experience

• Bachelor's degree in Sales/Marketing/Hospitality; 8+ years of hospitality sales experience including 3+ years in a senior sales leadership role in a luxury property.
• Strong network across corporate, MICE and luxury travel-trade segments.

Required Skills & Competencies

• Strong negotiation and key-account management skills.
• Team-leadership and coaching capability.
• Commercial and forecasting acumen.
• Confident representation of the brand externally.