Client Administration & Operations Executive

Interweave Consulting Pvt Ltd · India

Company Description Interweave Consulting Pvt Ltd is a specialized consulting organization focused exclusively on workplace Diversity and Inclusion. As a first mover in this space in India, Interweave partners with organizations to build systems that enable diverse teams to perform at their best. The firm provides advisory services, research, audits, and customized solutions, along with communication and learning tools that support inclusive workstyles. Its core offerings include Diversity and Inclusion consulting, gender intelligence and women’s leadership development, flexible work arrangements, and safe, empowering workplace initiatives such as e-learning on preventing sexual harassment.

Role Description The Client Administration & Operations Executive is a full-time, on-site role based in the Greater Bengaluru Area. This role involves managing day-to-day client coordination, including tracking project timelines, preparing documentation, and ensuring smooth communication between clients and internal teams. Responsibilities include supporting consulting project delivery by organizing meetings, maintaining records, managing client queries, and following up on action items to support high levels of client satisfaction. The role also covers operational tasks such as maintaining databases, assisting with proposals and reports, supporting invoicing and basic sales operations, and coordinating logistics for workshops and training programs. The Executive will work closely with consultants and leadership to ensure efficient operations and a consistent, professional experience for clients.

Qualifications

• Strong client service orientation, with skills in Customer Satisfaction and Account Management.
• Prior experience in administration, operations, client servicing, coordination or a similar role preferred.
• Experience with databases, documentation, contracts, billing or client records is an advantage.
• Good time-management skills, with attention to detail and ability to handle multiple tasks.
• Proficiency in standard office productivity tools (e.g., spreadsheets, presentations, word processing) and comfort with online collaboration platforms.
• Bachelor’s degree in Business, Management, Social Sciences, or a related field, or equivalent practical experience.
• Ability to work collaboratively in an on-site team environment in the Greater Bengaluru Area and demonstrate sensitivity to diversity and inclusion principles.