Chief information officer

Experience: 15–20 Years

Reporting to: CEO

About the Role

We are looking for a strategic and technology-led CIO/CTO to drive the next phase of AI, Digital & Business Transformation for a leading Consumer Durables & Lifestyle business.

The ideal leader will combine deep technology and AI expertise with strong commercial understanding , particularly around Sales, Retail, E-commerce, Customer Experience and business operations.

Key Responsibilities

Lead the overall IT, Digital, Data, AI and Technology transformation agenda. Develop and execute an enterprise-wide technology roadmap aligned with business and revenue objectives. Drive AI/Gen AI, automation, analytics and data-led decision-making across business functions. Partner closely with Sales, Marketing, Retail, E-commerce, Manufacturing, Supply Chain and other business leaders to identify and implement high-impact technology solutions. Drive sales transformation through technology, AI and analytics and demonstrate measurable business outcomes. Lead SAP/ERP, enterprise applications, integrations, infrastructure, cybersecurity and technology operations. Identify opportunities to automate manual processes and improve productivity, speed and scalability. Build business cases and measure ROI, revenue impact, productivity gains, cost savings and operational efficiencies from technology initiatives. Lead technology partners, vendors and strategic transformation partners. Manage and mentor a large technology organization and drive a culture of innovation and continuous improvement.

Required Qualifications & Skills

15+ years of experience in IT, Technology, Digital Transformation or related leadership roles. Experience as CIO / CTO / CDO / Head of Digital & Technology / Technology Transformation Leader in a sizeable organization. Strong experience in AI/Gen AI, Data & Analytics, Automation and Digital Transformation . Demonstrated experience in Sales / Commercial / Customer / Retail / E-commerce transformation through technology. Strong understanding of enterprise architecture, SAP/ERP, applications, infrastructure, cybersecurity and integrations . Ability to translate technology investments into quantifiable business outcomes . Strong stakeholder management and experience working directly with CEO / CXO / Business Heads . Experience managing large technology teams and strategic technology partners. Consumer Durables, FMCG, Retail, Lifestyle, Manufacturing or similar consumer-facing industry experience preferred.

Critical Success Factor

Candidates should be able to demonstrate specific numbers and measurable outcomes achieved through AI/Digital enablement , such as:

Revenue growth | Sales conversion | Productivity improvement | Cost/Opex reduction | Automation impact | Customer/retention metrics | Process TAT reduction | Digital/E-commerce growth

This is a business-transformation leadership role — not a traditional IT operations-only position.