Mgr-Digital Product Mgmt

American Express · United States

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. This position sits within the Customer 360, Enterprise Data Management & Products (EDMP) organization. The team is responsible for building and advancing Customer 360 capabilities supporting Know Your Customer (KYC), Financial Crimes, and enterprise customer data needs. Customer 360 serves as a trusted source of customer data, enabling high-quality golden demographic records for Individuals and Businesses across onboarding, servicing, monitoring, analytics, and regulatory processes. Through the integration and modernization of customer and KYC data, Customer 360 strengthens data quality, identity resolution, traceability, and controls while enabling scalable consumption across enterprise platforms and customer journeys. We are looking for a Digital Product Management professional who is passionate about identifying customer and business problems, shaping product solutions, and delivering measurable outcomes. The ideal candidate combines strong product management fundamentals with analytical thinking and the ability to navigate complex data, technology, risk, and regulatory requirements. As a Manager, Digital Product Management, you will own and drive key Customer 360 product capabilities supporting Financial Crimes. You will partner with Technology, Architecture, Financial Crimes, Compliance, Control Management, Data Offices, Channels, Platforms and business teams to define product requirements, prioritize roadmaps and backlogs, and deliver capabilities from discovery through launch and adoption. At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities