CRS & MOCC

Artech L.L.C. · India

Urgent Hiring | Technical Support & AV Support Professionals!

MOCC - AV/VC Support

Bangalore | 2+ Years

Responsibilities:

• Manage Audio, Video & Zoom conference requests.
• Troubleshoot AV/VC booking and connectivity issues.
• Support global users and events.
• Coordinate with stakeholders for smooth conference operations.

Skills: AV Support, Zoom, VC/AC, Troubleshooting, Excellent Communication.

CRS - Technical Support Analyst

Bangalore | 2+ Years

Responsibilities:

• Provide technical support for global users.
• Troubleshoot Active Directory, VPN, Outlook, and collaboration tools.
• Resolve incidents and coordinate with engineering teams for complex issues.
• Deliver high-quality customer support.

Skills: Service Desk, Tech Support, Active Directory, VPN, Outlook, Incident Management, Excellent Communication.

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