Customer service representative

<p> We’re Hiring || Customer Support Executive (International Process) </p> Process: International Process (Healthcare Domain) Shifts: Rotational Shifts Working Days: 5 days a week, 2 rotational week offs Location - Noida, Candor Budget - Upto 5 LPA Education – HSC/ Graduate can apply Work Exp. – Minimum 6 months experience required. <p> Key Responsibilities: Good Communication. (Voice B2-60-65) Answer Inbound Calls from US Consumers. Should be able to probe and identify the problem on call Adhere to the Service Level Agreement (SLAs) specified by the Client / Process for Quality, Productivity, Attendance and Schedule Adherence. Answer Inbound Calls from US Customer. Should be able to probe and identify the problem on call. Should be able to answer / resolve queries using process documents. Ensure compliance with office policies and procedures as well as customer-specific requirements. Up-Skill/ cross-skill as required. </p><p> Interested candidates can connect with- </p> <p> Simran Rana (HR) - </p> <p> Or can share resume on simran.rana1@ </p> <p></p>