Founder's Office

Job Description Job Type: Full-time, Work from Office (WFO) Location: Chhatarpur, New Delhi Experience: 5 years Industry: Health & Wellness | Nutraceuticals | D2C E-commerce About Muditam: Muditam is a fast-growing wellness brand focused on delivering authentic, effective, and affordable health solutions. We combine the wisdom of Ayurveda with modern digital strategies to build long-term relationships with our customers and improve their overall wellness journey. About the Role: We are looking for a high-caliber entrepreneurial operator to work directly with the founders as part of the Founder’s Office. This role is designed for someone who has built, operated, or scaled a business before and understands what it takes to move from an idea to execution. Prior founder/co-founder experience is highly valued. Key Responsibilities: Work directly with the founders on high-priority strategic, growth, and operational initiatives. Identify, evaluate, and build new business opportunities, categories, products, channels, and revenue streams. Own initiatives end-to-end — from identifying an opportunity and developing the business case to execution, launch, optimization, and scale. Drive strategic projects across growth, marketing, sales, product, operations, supply chain, finance, technology, and customer experience. Analyze business performance, customer behavior, sales trends, unit economics, cohorts, and market data to identify opportunities and problems. Develop business plans, financial models, go-to-market strategies, and execution roadmaps for new initiatives. Work closely with functional leaders to ensure strategic priorities translate into measurable execution. Identify bottlenecks and build systems, processes, and operating mechanisms to improve organizational efficiency. Evaluate competitors, emerging categories, consumer trends, and changing market dynamics. Support expansion into new geographies, channels, and international markets. Take ownership of critical business metrics and drive initiatives to improve revenue, profitability, retention, customer experience, and operational efficiency. Act as a thought partner to the founders on important business decisions. Step into ambiguous or undefined problems, structure them, develop solutions, and drive them to completion. Build and lead cross-functional teams or project teams where required. Represent the founders and company on selected strategic initiatives and external partnerships when required. What We’re Looking For: 5 years of relevant professional experience in startups, entrepreneurship, consulting, business strategy, growth, category management, or D2C/e-commerce. Prior founder/co-founder or entrepreneurial experience is strongly preferred. Prior experience in a D2C e-commerce business is mandatory. Strong understanding of D2C business models, digital marketing, customer acquisition, conversion funnels, retention, marketplaces, e-commerce operations, and unit economics. Strong commercial and financial understanding — revenue, margins, CAC, LTV, contribution margins, working capital, and profitability. Ability to combine strategic thinking with hands-on execution. Strong analytical and problem-solving skills with the ability to work with business data and derive actionable insights. Demonstrated ability to build something from scratch and take ownership of outcomes. Strong understanding of customer behavior and the ability to identify unmet consumer needs. Excellent communication, stakeholder management, and cross-functional leadership skills. Ability to operate effectively in a highly dynamic, ambiguous, and fast-paced environment. Comfortable working directly with founders and senior leadership. Strong bias toward action and a "figure it out" mindset. Willingness to get into operational details when required rather than operating only at a strategic level. Exposure to the US market, international D2C, wellness, nutraceuticals, Ayurveda, or consumer brands will be an added advantage. What We Offer: Direct exposure to and collaboration with the founders. Opportunity to work on company-defining strategic initiatives. High degree of autonomy and ownership. Opportunity to build and scale new products, categories, markets, and revenue streams. Exposure to the entire business — strategy, growth, marketing, product, operations, finance, and technology. Accelerated learning and career growth. Opportunity to play a key role in shaping the next phase of a fast-growing D2C wellness company. Competitive compensation with performance-linked incentives.