Key account manager – client success | digital agency

Hiring: Key Account Manager – Client Success | Digital Agency

Location: Ghatkopar, Mumbai | Work From Office

Experience: 2-4 Years

CTC: Up to 6 LPA

Notice Period: Immediate to 30 Days

About the Role

We are looking for a Key Account Manager with strong experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.

Key Responsibilities

Manage day-to-day client communication and relationship management Handle multiple client accounts and ensure high client satisfaction Coordinate with Creative, Media, Content, SEO and Operations teams Track campaigns, deliverables, timelines, approvals and dependencies Conduct client review meetings and presentations Understand client requirements and align execution with business objectives Proactively identify client concerns and coordinate for timely resolution Prepare client reports, MOMs, presentations and status updates Support campaign planning and strategy discussions Identify opportunities for account growth and stronger client relationships

Key Skills

Client Servicing / Client Success / Key Account Management Strong client and stakeholder management Excellent verbal and written communication Digital Marketing / Advertising Agency experience Campaign and project coordination Strong follow-up and problem-solving skills Good knowledge of MS Excel and Power Point Ability to manage multiple accounts and priorities

Eligibility

4–7 years of relevant experience Digital Marketing / Advertising Agency experience is mandatory Candidates must be based in Mumbai Immediate to 30 days' notice preferred

Interested candidates can share their updated CV at yashshree.j@