Technical Support- US Client Facing

VensureHR is HR | Payroll | Employee Benefits | Hiring No matter what size your business is, VensureHR offers comprehensive HR and technology services such as payroll, employee benefits, compliance, and recruiting. Essential Duties and Responsibilities Analyze client configuration requests and design customized solutions to achieve their specific goals. Implement customized product systems to address the unique business requirements of each client. Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication. Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information. Regularly maintain and update all project-r