Field services engineer

Goose Industrial Solutions Private Limited is recruiting to join our growing automation & industrial services company, for a Resident Engineer role covering PLC, SCADA, and field instrumentation support across Kollam and Thiruvananthapuram plants.

If you're a hands-on automation professional who enjoys site-level troubleshooting, client interaction, and driving AMC growth in the region.

Key Responsibilities:

Provide on-site technical support for Siemens S7-400 based PLC systems Troubleshoot and maintain field instruments (sensors, transmitters, flow/level/pressure devices) Monitor and support SCADA systems for plant processes Attend breakdown calls and ensure minimum downtime at site Coordinate with HO team for spares, escalations, and technical guidance Maintain service records, AMC logs, and site visit reports Support commissioning and upgrade activities as required Travel between Kollam and Thiruvananthapuram sites as per work schedule

Troubleshooting Responsibilites:

Diagnose PLC faults using Simatic Manager - CPU status, diagnostic buffer, I/O faults, communication errors Identify and rectify field instrument faults - RTD/thermocouple wiring, 4-20m A loop issues, open/short circuits Troubleshoot SCADA-PLC communication failures (Profibus/Profinet/Ethernet links) Perform root-cause analysis for recurring breakdowns and recommend corrective action Handle VFD faults, motor run issues, and valve/actuator malfunctions on site Escalate unresolved technical issues to HO with clear fault documentation

Added Responsibilities - Field Study & AMC Business Development:

Conduct field study visits at prospective and existing client sites to assess automation upgrade needs Identify AMC (Annual Maintenance Contract) opportunities during site visits and service calls Support the sales team by sharing site-level technical findings for AMC and upgrade proposals Build and maintain relationships with client plant teams to support AMC renewals and expansion Report field study findings and AMC leads to Head Office on a regular basis

Required Skills:

Strong working knowledge of Siemens S7-400 PLC (troubleshooting, minor program changes, backups) Hands-on knowledge of Simatic Manager software for programming, diagnostics, and backups Hands-on experience with field instruments (RTD, pressure/level/flow transmitters, control valves) Working knowledge of SCADA systems (Win CC or equivalent) Basic electrical/instrumentation fault-finding skills Ability to work independently at remote sites with minimal supervision Good communication skills for client interaction and HO coordination

Other Requirements:

Willingness to travel between Kollam and Thiruvananthapuram Two-wheeler/vehicle preferred for local site travel Must report to Head Office (Kochi) once every 3 days in a month