Sales coordinator

Genesis Infoserve Pvt. Ltd. · Mumbai metropolitan region, India

Job Title: Sales Coordinator

Department: Sales

Experience: 1 to 2 years

Salary : upto 3 LPA

Location: Mumbai

Key Responsibilities Order Processing: Enter, track, and manage sales orders from booking to final delivery, payment followup with client Customer Support: Answer client questions, resolve complaints, and give prompt service updates. Data & Reporting: Maintain CRM databases, manage sales MIS, and build performance tracking spreadsheets. Team Coordination: manage sales collateral. Cross-Department Link: Work with finance, marketing, and logistics to coordinate campaigns and fulfillment.

Required Skills & Qualifications Education: Bachelor's degree in business, marketing, or a related field (or equivalent work experience). Experience: 1 to 3 years in sales support, administration, or customer service roles. Software Skills: Strong proficiency in Microsoft Excel (VLOOKUP, pivot tables) and CRM platforms (Salesforce, Hub Spot, or Zoho). Communication: Clear verbal and written communication skills for dealing with clients and internal teams. Organization: High attention to detail, multitasking aptitude, and strong time-management skills.