Admissions Counselor

THE LEAP SCHOOL · India

The LEAP School | Hyderabad About The LEAP School

The LEAP School is a new-age school built around one simple belief: questions are more important than answers. We want children to develop a genuine love for learning, empathy, awareness, aspiration and a sense of purpose.

1. Parent Counselling & Enquiry Management

• Handle enquiries from prospective parents through phone, WhatsApp, walk-ins and digital channels.
• Understand the family's expectations, concerns and priorities before recommending the school.
• Conduct personalised campus visits and parent interactions.
• Clearly communicate LEAP's philosophy, curriculum, teaching approach, facilities and student experience.
• Address parent concerns with confidence, empathy and factual clarity.

2. Admissions Conversion

• Manage the complete admissions journey from enquiry to enrolment.
• Maintain regular and meaningful follow-ups with prospective families.
• Build relationships rather than use aggressive sales techniques.
• Track every enquiry, follow-up, campus visit and admission conversion.
• Work towards monthly and annual admission targets.

3. Urban Parent Engagement

• Understand what progressive urban parents look for in a school—academic outcomes, individual attention, communication, safety, exposure, future readiness and value for money.
• Be able to explain how LEAP is different from conventional schools without criticising other schools.
• Communicate the school's strengths in a simple, modern and convincing manner.

4. Campus Experience

• Ensure every visiting parent receives a warm, professional and memorable experience.
• Coordinate campus tours, interaction with academic leaders and admission formalities.
• Capture parent feedback and communicate recurring concerns to the management team.

5. Market & Community Outreach

• Develop relationships with apartment communities, parent groups, corporates and local communities.
• Participate in school events, open houses, workshops and admission campaigns.
• Support referral and word-of-mouth initiatives.

• 2–5 years of experience in school admissions, education counselling, premium sales, customer relationship management or a similar role.
• Excellent English communication and interpersonal skills .
• Strong ability to converse confidently with educated, urban parents.
• Warm, approachable and persuasive personality.
• Good listening and counselling skills.
• Ability to understand a parent's concerns and respond thoughtfully.
• Comfortable using WhatsApp, CRM systems, Google Workspace and basic digital tools .
• Target-oriented, organised and consistent with follow-ups.
• Experience in a reputed school, international school, preschool, premium education or service industry will be an advantage.

We are looking for someone who can move beyond:

"Sir/Madam, our school has excellent facilities."

and instead have a meaningful conversation like:

"Tell me what you are looking for in your child's school. What is working well today, and what do you wish were different?"

The ideal candidate should be able to listen → understand → explain → build trust → guide the parent → convert the enquiry into an admission.

• Qualified enquiries handled
• Campus visits generated
• Enquiry-to-visit conversion
• Visit-to-admission conversion
• Follow-up effectiveness
• Parent satisfaction
• Admissions achieved against monthly/annual targets

• Be part of a new-age school being built from the ground up .
• Work directly with an ambitious leadership team.
• Opportunity to shape the school's parent community and admissions experience.
• A culture that values initiative, ownership and continuous improvement .
• Competitive salary with performance-linked incentives .

Location: Hyderabad

Position: Full-time

Experience: 2–5 years

Department: Admissions & Parent Relations